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Does CoffeeLuv make donations?
CoffeeLuv’s support local schools and nonprofit organizations in their communities through in‐kind support (ground coffee, brewed coffee, tea) and silent auction certificates or coupons. You can s...
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Do you offer franchising opportunities?
CoffeeLuv uses a licensed partner model. If you are interested, please refer to https://wholesale.peets.com/foodservice-program to request more information. Once complete, a representative from our...
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How and why should I register my CoffeeLuv Card?
Registering a CoffeeLuv Card is very important, as it will save the card number in the case that the card is lost. To register your card please follow the steps below: 1. Log in on peets.com (or cr...
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What is the PIN for my CoffeeLuv Card?
Your unique PIN can be found behind the silver rectangle with wavy lines on the back of your CoffeeLuv Card. Scratch this off and your PIN will be displayed.
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How much caffeine does your tea contain?
The amount of caffeine in tea can vary greatly – everything from the time of harvest, the variety of tea bush cultivated, the amount of tea used in brewing, the length of infusion and the quality o...
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How do I reset my password?
Passwords can be reset while logged into the app and if you are logged out of the app. If you are logged into the app: -Select "Account" from the lower menu bar on the home screen. -Select 'Profi...
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Why do you no longer have "Bean" lines?
We really want to make a consistent fair experience for all our guests and so we needed to change up the counter to make it so everybody gets in one line. This ensures that customers are served in...
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What is your return policy?
To ensure your complete satisfaction, you may return any order within 30 days for a full refund (minus shipping and handling). If you wish to do so or have any questions, please contact us through ...
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How fresh is the coffee that is served?
CoffeeLuv baristas prepare fresh coffee every 30 to 60 minutes, based on their brewing equipment, so you can always enjoy a fresh cup.
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Do I get a free drip coffee when I buy a pound of beans?
Yes! We offer a free small drip coffee or cup of tea with a purchase of a pound of beans, box of pods, box of espresso capsules, or a box of packaged tea for an in-store purchase. If you are gettin...