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For security reasons, we do not store credit card information for one-time orders. To update your payment method associated with a subscription, log into your account on peets.com and navigate to ...

To use your CoffeeLuv Rewards balance online, log in on peets.com with the same credentials as the CoffeeLuv Rewards app.  Once logged in you will need to enter your digital CoffeeLuv Card number a...

Yes, we ship internationally via USPS only.  Before placing an order please check to make sure there are no service interruptions that may prevent delivery of your order by clicking here.  

You can redeem points when you want, for the rewards you want: When you have accumulated enough points to redeem for a reward: tap the “Rewards” tab on the Home Screen to view and choose from the ...

-New members will automatically receive a Welcome Bonus of 125 points within 24 hours of their first transaction. No additional action is required.

You can now tip your barista to thank them for their great service. There are two ways to tip your barista:   1. If you order in store or close out of your order: - From the Home Screen, tap the "S...

You can see your current points balance at any time on the home screen of your app, and on peets.com after you log in. 

Your bank may have updated your expired credit or debit card when they issued a replacement.Banks may automatically update credit or debit card numbers when a new card is issued. This update allows...

Due to the order being prepaid, Gift Subscriptions cannot be canceled once they are purchased. Please reach out to Customer Experience for assistance at customerservice@peets.com or call us 1 (800)...

Our team works quickly to get orders out as soon as possible, therefore, changes and cancellations aren't always possible.   If you would like to change or cancel your order, please reach out to ou...