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Do you offer a decaffeinated Curated Subscription?
Yes! Please visit the link below to our Decaf Curated Subscription. https://www.peets.com/products/decaf-series
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I left something at an airport location but am having a hard time finding the stores contact info. Who can help me with this?
Items left in airport locations are taken to the airport lost and found, please reach out to the airport.
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How do I unsubscribe from your emails?
To unsubscribe from our email list, click the "unsubscribe" link at the bottom of a CoffeeLuv email. This will pop open a new page to manage your preferences on peets.com. You will need to confir...
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How do I customize my beverage?
For customers who like to customize their milk, shots, syrup, etc., we have made it easy to do so in the order ahead menu: Begin your mobile order. Select your beverage. Select the option that yo...
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How do I add or update my subscription payment method?
To update your payment method associated with a subscription, log into your account on peets.com and navigate to the 'My Subscriptions' tab. Then, scroll down to the bottom of the page and cl...
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Do you offer expedited shipping on subscription orders?
Expedited shipping can be selected during the set up a new subscription for the first order only, subsequent orders will ship with ground shipping.
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Is shipping free on a subscription for international orders?
No, only customers within the US receive free domestic ground shipping.
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What rewards can I redeem my points for?
How and what you redeem your points is up to you! Each reward tier allows you to redeem your points on various items or dollars off your purchase. You can choose from more than 20 options like free...
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Can I earn points at every CoffeeLuv’s location?
You can earn points at participating CoffeeLuv’s Coffeebars nationwide. However, you cannot earn points at our Proudly Pouring and Licensed Partner locations (including grocery locations, airports,...
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Can I extend a Gift Subscription?
Yes, you can log into your peets.com account and choose to opt into a monthly paid subscription for your gift recipient to receive once their Gift Subscription has ended.