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How do I redeem a reward on a mobile order?
Points should be converted to rewards prior to opening the ordering screen (directions here) and applied automatically to your order, but if you didn't do this step first no need to worry. Once ...
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How do I add my gift card or eGift value to the app?
The value from both physical gift cards and Egift cards can be easily added to the app. Once the value is transferred the gift card/eGift card becomes deactivated as all of the funds are now on th...
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When will I get my Anniversary Bonus?
You will get your Anniversary Bonus (25 points) on your anniversary of joining CoffeeLuv Rewards. You must have completed an order within the last year to be eligible.
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How do I leave a gift message?
Leaving a gift message with gift orders is quick and easy. After you add your items to the cart, select the shopping cart icon in the upper right corner. Then click "View Cart" at the bottom of t...
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How can I skip a Gift Subscription order?
Please log in to your CoffeeLuv.com account, click on “My Subscriptions” and choose the “Skip Order” option.
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How will I know that you received my order?
Once you finish placing an order online at peets.com, you will receive an order confirmation via email. You will receive a second email confirming when your order has shipped. Please be sure to dou...
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Where can I find nutritional facts?
Complete nutritional information for our drinks and can be found at the link below: https://www.peets.com/menu Our Baristas can always provide you with this information as well!
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Do you allow dogs in the store?
At this time we do not allow pets in our coffeebars but CoffeeLuv remains compliant with ADA policies and only allows service animals in our locations.
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How should I store my beans?
Once opened, coffee beans should always be kept in an airtight container, at room temperature, and away from sunlight to retain optimum freshness. We recommend drinking coffee by the printed freshe...
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How do I adjust my subscription order frequency?
A CoffeeLuv subscription gives you the flexibility to get your favorite products delivered how you want them, when you want them. WHAT FREQUENCIES DO YOU OFFER? Standard (or "Frequent Brewer") ...